We are Onestep Med LLC (“Onestep Med”, “we”, “us”, or “our”). Onestep Med is a healthcare marketing and communications platform that connects consumers with healthcare providers, insurers, and related services (collectively, the “Services”). Each person or entity using our Services is referred to as a “user”, “you”, or “your”. Users who subscribe to our Services are “registered users”, while those who do not register are “unregistered users”. This Privacy Policy, along with our Terms of Service (“Terms”), applies to all users.
This Privacy Policy explains how we and our partners collect, use, share, and protect the information you provide (“User Content”), including any personally identifiable information such as name, address, phone numbers, email addresses, financial details, or other sensitive information that identifies an individual (collectively, “Personal Data”). It also outlines your choices regarding the collection, storage, and use of your Personal Data. Non-Personal Data refers to aggregated information, such as user behavior, preferences, or interactions with our Services, that does not identify individuals (“Behavioral Data”).
Onestep Med connects users with healthcare providers, insurers, or other entities offering relevant products or services (collectively, “Partners”). This Privacy Policy does not apply to Partners or third-party websites, applications, or businesses. By using our Services, you consent to the collection, use, storage, and sharing of your User Content, including Personal Data, as described in this Privacy Policy.
1. Information We Collect
We collect information from you to provide and improve our Services. This includes both Personal Data and Non-Personal Data, gathered directly or indirectly.
Information You Provide Directly
- Registration Information: When you create or update an account, you may provide Personal Data such as your name, email address, postal address, and password.
- Payment Information: Payments are processed through a third-party payment processor (“Processor”). We do not store your credit card details unless we receive explicit written authorization. Our Processor handles payment information in accordance with its privacy policy and applicable laws.
- Profile Information: You may provide additional details for your profile, such as contact preferences or a phone number for SMS notifications. You can customize notification settings in your account. We may use this information to send updates about our Services, events, or orders.
- Location Information: We may collect your postal address or geographic location, particularly for service orders. Location data may also be included in User Content (e.g., GPS data or tags in posts).
- Communications: We may send emails, SMS, or other notifications for account verification, service updates, or marketing purposes. These communications may be stored.
Information Collected from Your Use of Our Services
- User Content: Public posts on our Services are visible to all users and are not private. Emails sent to us may be stored and shared with third parties as needed. Any Personal Data shared publicly is not protected by Onestep Med and may be accessed or used by others.
- Social Media: Content you post on third-party platforms (e.g., Facebook, Instagram, Twitter) is subject to those platforms’ terms and privacy policies. Such content may include Personal Data, such as names or location information, which we may use to market our Services.
- Analytics: We use third-party analytics tools, such as Google Analytics, to track usage trends and improve our Services. This data is aggregated and does not identify individuals. For more information and steps you can take to control Google’s collection and use of your data, please visit Google’s page, “How Google uses data when you use our partners’ sites or apps”; https://www.google.com/policies/privacy/partners. Google also provides an opt-out plugin for web browsers, available here; https://tools.google.com/dlpage/gaoptout/
- Metadata: We may collect metadata associated with User Content, such as how and when it was collected or formatted.
- Device Identifiers: We may collect or store device identifiers (e.g., data tied to your device’s hardware or software) to track usage and provide personalized content. Disabling these identifiers may affect Service functionality.
- Log Data: Our servers collect Log Data, including IP addresses, browser type, operating system, pages visited, and search terms, to monitor and improve our Services.
2. How We Store Your Information
All User Content, including Personal Data, is currently stored on servers within the United States. In the future, we may store data on servers outside the United States, in compliance with applicable laws. By using our Services, you consent to the storage and processing of your information as described.
3. How We Use Your Information
We use and share your Personal Data in the following ways:
- Partners and Affiliates: We may share Personal Data with Partners or Onestep Med affiliates to provide the Services, subject to applicable laws.
- Cookies: We use cookies to enhance your experience and personalize content. You can manage cookie settings through your browser, but disabling cookies may limit Service functionality.
- Do Not Track: We make reasonable efforts to honor “Do Not Track” settings on your device.
- Opt-Out: You may opt out of marketing emails or postal mailings by emailing us at contact@onestepmed.org. Note that opting out of marketing communications does not remove your contact information from our system for other purposes.
- Service Providers: Third-party providers (e.g., payment processors, analytics, or marketing firms) may access your Personal Data to perform tasks on our behalf, under strict confidentiality obligations.
- Legal Requirements: We may disclose Personal Data in response to legal requests (e.g., subpoenas, court orders) or to prevent fraud, harm, or illegal activity.
- National Security: We may share Personal Data with federal officials for national security purposes, as required by law.
- Change of Control: In the event of a merger, acquisition, or reorganization, your Personal Data may be transferred to another entity.
- Non-Personal Data: We may share aggregated Non-Personal Data publicly or with Partners to analyze trends or improve our Services.
We also use Personal Data to:
- Streamline access to your account.
- Personalize content and ads.
- Monitor and improve Service performance.
- Develop new features or products.
- Comply with legal obligations.
4. Your Rights
Subject to applicable laws, you have the right to:
- Access and Review: Request a copy of your Personal Data.
- Correct: Request amendments to inaccurate or incomplete Personal Data.
- Delete: Request deletion of your Personal Data, subject to exceptions (e.g., legal obligations or ongoing transactions).
- Opt-Out: Opt out of the sale of your Personal Data (see below for California residents).
To exercise these rights, contact us at:
- Mail: Attn: Privacy, Onestep Med LLC, 3 Market St, Suite 404, Plainsboro, NJ 08536, USA
You may need to provide proof of identity (e.g., driver’s license, utility bill) and details about your request. We may deny requests in rare cases and will provide an explanation if denied.
5. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request details about the categories of Personal Data we collect, sources, purposes, and third parties with whom we share it. You may access specific pieces of your Personal Data twice per 12-month period.
- Right to Delete: You may request deletion of your Personal Data, subject to exceptions (e.g., completing transactions, legal compliance).
- Right to Opt-Out: You may opt out of the sale of your Personal Data by visiting our “Do Not Sell My Personal Data” link on our homepage or emailing contact@onestepmed.org.
- Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, though differences in service may occur if related to the value of your Personal Data.
We share Personal Data with affiliates, service providers, and third parties (e.g., marketing partners, insurers) for business purposes, such as processing payments, delivering services, or marketing. We may also sell Personal Data to third parties for commercial purposes, unless you opt out.
6. Children
Our Services are not intended for users under 18. If we learn that a minor has provided Personal Data without parental consent, we will delete the information and terminate the account. Contact us at contact@onestepmed.org if you believe a minor has used our Services.
7. Changes to This Privacy Policy
We may update this Privacy Policy with prior notice sent to your registered email address. For users without an email on file, changes take effect 10 days after posting on our Services. If you do not agree to the updated policy, you may terminate your account.
8. Different Locations, Different Laws
Privacy laws vary by jurisdiction and may depend on your location, the location of our servers, or the location of our offices. All Personal Data is currently stored in the United States. If you are outside the U.S., your data may be transferred to and processed in the U.S., subject to applicable laws.
U.S. Federal Laws: We comply with applicable federal laws, including the Children’s Online Privacy Protection Act (COPPA), which does not apply as our Services are restricted to users 18 and older.
State Laws: Individual states, including California, have specific privacy laws that may apply. See the “California Privacy Rights” section for details.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
- Mail: Attn: Privacy, Onestep Med LLC, 3 Market St, Suite 404, Plainsboro, NJ 08536, USA
This Privacy Policy is designed to comply with applicable laws and provide transparency about how we handle your information. By using our Services, you agree to the terms outlined above.
Last Updated: June 02, 2025We are Onestep Med LLC (“Onestep Med”, “we”, “us”, or “our”). Onestep Med is a healthcare marketing and communications platform that connects consumers with healthcare providers, insurers, and related services (collectively, the “Services”). Each person or entity using our Services is referred to as a “user”, “you”, or “your”. Users who subscribe to our Services are “registered users”, while those who do not register are “unregistered users”. This Privacy Policy, along with our Terms of Service (“Terms”), applies to all users.
This Privacy Policy explains how we and our partners collect, use, share, and protect the information you provide (“User Content”), including any personally identifiable information such as name, address, phone numbers, email addresses, financial details, or other sensitive information that identifies an individual (collectively, “Personal Data”). It also outlines your choices regarding the collection, storage, and use of your Personal Data. Non-Personal Data refers to aggregated information, such as user behavior, preferences, or interactions with our Services, that does not identify individuals (“Behavioral Data”).
Onestep Med connects users with healthcare providers, insurers, or other entities offering relevant products or services (collectively, “Partners”). This Privacy Policy does not apply to Partners or third-party websites, applications, or businesses. By using our Services, you consent to the collection, use, storage, and sharing of your User Content, including Personal Data, as described in this Privacy Policy.
1. Information We Collect
We collect information from you to provide and improve our Services. This includes both Personal Data and Non-Personal Data, gathered directly or indirectly.
Information You Provide Directly
- Registration Information: When you create or update an account, you may provide Personal Data such as your name, email address, postal address, and password.
- Payment Information: Payments are processed through a third-party payment processor (“Processor”). We do not store your credit card details unless we receive explicit written authorization. Our Processor handles payment information in accordance with its privacy policy and applicable laws.
- Profile Information: You may provide additional details for your profile, such as contact preferences or a phone number for SMS notifications. You can customize notification settings in your account. We may use this information to send updates about our Services, events, or orders.
- Location Information: We may collect your postal address or geographic location, particularly for service orders. Location data may also be included in User Content (e.g., GPS data or tags in posts).
- Communications: We may send emails, SMS, or other notifications for account verification, service updates, or marketing purposes. These communications may be stored.
Information Collected from Your Use of Our Services
- User Content: Public posts on our Services are visible to all users and are not private. Emails sent to us may be stored and shared with third parties as needed. Any Personal Data shared publicly is not protected by Onestep Med and may be accessed or used by others.
- Social Media: Content you post on third-party platforms (e.g., Facebook, Instagram, Twitter) is subject to those platforms’ terms and privacy policies. Such content may include Personal Data, such as names or location information, which we may use to market our Services.
- Analytics: We use third-party analytics tools, such as Google Analytics, to track usage trends and improve our Services. This data is aggregated and does not identify individuals. For more information and steps you can take to control Google’s collection and use of your data, please visit Google’s page, “How Google uses data when you use our partners’ sites or apps”; https://www.google.com/policies/privacy/partners. Google also provides an opt-out plugin for web browsers, available here; https://tools.google.com/dlpage/gaoptout/
- Metadata: We may collect metadata associated with User Content, such as how and when it was collected or formatted.
- Device Identifiers: We may collect or store device identifiers (e.g., data tied to your device’s hardware or software) to track usage and provide personalized content. Disabling these identifiers may affect Service functionality.
- Log Data: Our servers collect Log Data, including IP addresses, browser type, operating system, pages visited, and search terms, to monitor and improve our Services.
2. How We Store Your Information
All User Content, including Personal Data, is currently stored on servers within the United States. In the future, we may store data on servers outside the United States, in compliance with applicable laws. By using our Services, you consent to the storage and processing of your information as described.
3. How We Use Your Information
We use and share your Personal Data in the following ways:
- Partners and Affiliates: We may share Personal Data with Partners or Onestep Med affiliates to provide the Services, subject to applicable laws.
- Cookies: We use cookies to enhance your experience and personalize content. You can manage cookie settings through your browser, but disabling cookies may limit Service functionality.
- Do Not Track: We make reasonable efforts to honor “Do Not Track” settings on your device.
- Opt-Out: You may opt out of marketing emails or postal mailings by emailing us at contact@onestepmed.org. Note that opting out of marketing communications does not remove your contact information from our system for other purposes.
- Service Providers: Third-party providers (e.g., payment processors, analytics, or marketing firms) may access your Personal Data to perform tasks on our behalf, under strict confidentiality obligations.
- Legal Requirements: We may disclose Personal Data in response to legal requests (e.g., subpoenas, court orders) or to prevent fraud, harm, or illegal activity.
- National Security: We may share Personal Data with federal officials for national security purposes, as required by law.
- Change of Control: In the event of a merger, acquisition, or reorganization, your Personal Data may be transferred to another entity.
- Non-Personal Data: We may share aggregated Non-Personal Data publicly or with Partners to analyze trends or improve our Services.
We also use Personal Data to:
- Streamline access to your account.
- Personalize content and ads.
- Monitor and improve Service performance.
- Develop new features or products.
- Comply with legal obligations.
4. Your Rights
Subject to applicable laws, you have the right to:
- Access and Review: Request a copy of your Personal Data.
- Correct: Request amendments to inaccurate or incomplete Personal Data.
- Delete: Request deletion of your Personal Data, subject to exceptions (e.g., legal obligations or ongoing transactions).
- Opt-Out: Opt out of the sale of your Personal Data (see below for California residents).
To exercise these rights, contact us at:
- Mail: Attn: Privacy, Onestep Med LLC, 3 Market St, Suite 404, Plainsboro, NJ 08536, USA
You may need to provide proof of identity (e.g., driver’s license, utility bill) and details about your request. We may deny requests in rare cases and will provide an explanation if denied.
5. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request details about the categories of Personal Data we collect, sources, purposes, and third parties with whom we share it. You may access specific pieces of your Personal Data twice per 12-month period.
- Right to Delete: You may request deletion of your Personal Data, subject to exceptions (e.g., completing transactions, legal compliance).
- Right to Opt-Out: You may opt out of the sale of your Personal Data by visiting our “Do Not Sell My Personal Data” link on our homepage or emailing contact@onestepmed.org.
- Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, though differences in service may occur if related to the value of your Personal Data.
We share Personal Data with affiliates, service providers, and third parties (e.g., marketing partners, insurers) for business purposes, such as processing payments, delivering services, or marketing. We may also sell Personal Data to third parties for commercial purposes, unless you opt out.
6. Children
Our Services are not intended for users under 18. If we learn that a minor has provided Personal Data without parental consent, we will delete the information and terminate the account. Contact us at contact@onestepmed.org if you believe a minor has used our Services.
7. Changes to This Privacy Policy
We may update this Privacy Policy with prior notice sent to your registered email address. For users without an email on file, changes take effect 10 days after posting on our Services. If you do not agree to the updated policy, you may terminate your account.
8. Different Locations, Different Laws
Privacy laws vary by jurisdiction and may depend on your location, the location of our servers, or the location of our offices. All Personal Data is currently stored in the United States. If you are outside the U.S., your data may be transferred to and processed in the U.S., subject to applicable laws.
U.S. Federal Laws: We comply with applicable federal laws, including the Children’s Online Privacy Protection Act (COPPA), which does not apply as our Services are restricted to users 18 and older.
State Laws: Individual states, including California, have specific privacy laws that may apply. See the “California Privacy Rights” section for details.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
- Mail: Attn: Privacy, Onestep Med LLC, 3 Market St, Suite 404, Plainsboro, NJ 08536, USA
This Privacy Policy is designed to comply with applicable laws and provide transparency about how we handle your information. By using our Services, you agree to the terms outlined above.
Last Updated: June 02, 2025